HTML5

Python 3

NISM Series XV Research Analyst Certification

Building A Basic Website

Understanding Journalism

JavaScript

Learning Screenwriting

Bachelor of Laws - LLB

Bachelors

Higher Secondary

Diploma

Supervised the SEO strategy and implementation of 50+ sites. 
Managed a team of 15+ members.

Senior SEO Manager

Organic Content Writer

- Onboarding new customers and providing training and education.
- Managing customer programs for driving product adoption.
- Building customer relationships and tracking customer health metrics.
- Securing renewals, identifying expansion opportunities, maximizing customer LTV.

Customer Success Lead

Search Engine Optimization Manager

- Studying the financial statements, especially the key ratios, namely, efficiency, leverage, profitability and valuation ratios, and quality of management to judge the future viability of the company.
- Providing insightful information on the daily financial news all over the world, mainly US market. 
- Preparing detailed analytic Economics reports, which helps in the understanding of the economic environment and thus, the functioning of the companies.

Financial Journalist

- Handling domestic telecom network queries from corporate/general customers.
- Rewarded for being the first person to hit the daily target!
- Floor-supporting new joiners as assistant trainer.

Customer Support Associate - Tata Indicom Process

- Studying the market competition, keyword research and optimal search volume.
- Running technical audit on the JavaScript ecommerce site (and the WordPress blog)
- Building the content strategy from scratch, with 300+ posts published till date.
- Training new writers, managing and collaborating with content creators.
- Organic and inorganic link acquisition and PR efforts (w/o agencies).

Director of SEO

- Helping with product positioning and market research in the fast-paced finance space.
- Brought over a quarter million in sales from email copy and landing pages.

Copywriter

Investment Writer

Worked as a Customer Support Executive as well as Back Office Assistant for the projects of INCAR and EFMT. 

My duties were regarding:

1. Order Management
2. Account Support
3. Billing
4. Enquiries
5. Renewals/Cancellations
6. Virtual Assistance
7. Order Taking
8. Order Support
9. Profile Management
10. Scheduling
11. Presales/Postsales

Customer Support Associate

- Preparing long sales copies, short letter gauntlets and regular press releases.

- Creating content/managing social media channels.
- Write a sales emails promoting online chess courses.
- Handling pre-sales conversations on Tawk.to.

Social Media Manager

- Wrote and managed editorial newsletters for an email list with 89,000+ subscribers.
- Research legal/technical topics and came up with unique content ideas.

Content & Email Marketing Consultant

- Checking the financial statements and writing financial theses.
- Calculating cash flows, NPV, and company valuation.
- Company US stock research reports. Specialized in real estate.

Associate - Investment Research

- AWAI-certified copywriter and HubSpot-certified inbound marketer.
- Consulted clients all over the world on content + SEO.
- Built a 5-figure freelance business with (essentially) words!

Marketing Manager

Digital Marketer (12+ YoE) | SaaS Enthusiast | Ex–Agora & PMG

github

Know about Suman Chatterjee's work experience, education, bootcamps, certifications, and much more. Suman Chatterjee