MSc-IT

BscIT

S.S.C

Testing Go-Air Lines Website and Tracking the Records of the Customer Behaviour on website and Provide the Solution to the End Customer

Intern

Embarking on the dynamic realm of Rest-API development, I passionately align with client needs to craft seamless solutions. My journey is marked by an unwavering commitment to refining incident management, ensuring the vitality of daily application health checks, and proactively monitoring performance. As a collaborative force, I orchestrate resolutions across diverse teams, from servers to databases, weaving a tapestry of efficiency. Armed with SQL prowess, I seamlessly furnish vital data to diverse business teams. With a meticulous touch, I navigate the intricacies of release deployments in SIT and orchestrate the grandeur of production release deployments.

Software Developer

Expertly navigating a spectrum of customer concerns, I've triumphantly resolved billing inquiries, untangled technical glitches, and restored services amidst disruptions. My commitment extends to simplifying user experiences through intuitive guides and documentation, diminishing reliance on external support. I diligently adhere to timelines, ensuring the closure of all tickets within agreed-upon intervals as per SLA agreements. Thriving in dynamic landscapes, I adeptly embrace new technologies, confronting challenges with poise. In collaborative synergy with cross-functional teams, I tackle escalated issues head-on, delivering prompt resolutions that culminate in heightened client satisfaction.

Software Engineer

Senior Analyst

Data Analyst @ Accelya Group ✈️

Know about Shafahad Khan’s work experience, education, cohorts, certifications, and much more. Shafahad Khan