Artificial Intelligence and Automation in HR

Master of Business Administration (MBA)

Schooling

Business Manager

Being a Community Manager & Customer Success moderator, my responsibilities included being an ally between communities and the organization.

Manager, Customer Success | Community

Currently working as a Host Manager/ Anchor in YOYO - Voice Chat Application.
*Been working and reporting collectively for regions like USA, India and Pakistan. 
*Educating users, solving queries starting from new users to VIP's & working agencies. 
*Checking the regular performance of the application, daily reporting of feedbacks . 
* Also, managing user queries in Google spread sheets. 
*Handling team anchors, optimizing their job responsibilities and deliveries everyday. 
*Optimizing the host-user interaction. 
*Creating Content for users & delivering it via hosting. 
* Daily interaction with users & making sure of establishing a friendly environment for them.

Official Host & Anchor Manager

Recruitment Associate

Sr Recruitment Consultant

Manager | Business & TA

Know about Sohani Paul’s work experience, education, cohorts, certifications, and much more. Sohani Paul

Resume of Sohani Paul • Peerlist

Talent Acquisition

Digital Healthcare