AWS Certified Cloud Practitioner

Agile Tester (CTFL-AT)

Mentoring QA professionals to help them advance in their careers or get their next QA job.

QA Mentor

Bachelor of Science - BS

Front-End Development

Study abroad experience in Sevilla

• Achieved 35% UI automation coverage for a business-critical desktop app used by Trek’s service technicians

• Created all of my team’s mobile & desktop test automation, CI, and reporting infrastructure

• Gave all WebdriverIO users access to powerful debugging features in BrowserStack

QA Engineer I, Automation

• Automated 80% of regression test cases for 5 microservice APIs and the Fetch app’s anti-fraud features

• Helped 2 manual QA convert to SDET roles by co-founding the SDET Apprenticeship

• Onboarded 50% of new SDET hires, from test environment setup to making their first code contribution

Quality Assurance Automation Engineer

• Top 5% regression testing participator out of 30-50 QA with over 100 bugs reported

• Built a web app 2 months into my role that allowed anyone to create custom receipt images for testing

• Led educational efforts in QA by authoring 100+ wikis, cross-training, mentoring, and onboarding new hires

Quality Assurance Analyst

• Saved hundreds of users $25 by tracking down an issue with our iTunes gift card based on user feedback

• Reduced user friction by handling Spanish tickets for 1 week when the team was without bilingual agents

• Consistently exceeded expectations in terms of quality & quantity metrics for Support tickets I completed

Client Support Specialist

• Increased login & scraping speed by 300% for the Target, Walmart, and Amazon purchase history scrapers

• Increased unit test coverage by 5% across 3 projects with test frameworks & technologies learned on the job

• Added features to internal dashboards used by 3 different teams and a public-facing B2B website

Frontend Engineer Apprentice

• Led 100s of customer interactions every day

• Used Spanish and English to assist customers where helpful and appropriate

• Taught less tech-savvy customers how to use the Photo kiosk

Customer Service Representative

• Automated 3% of my team's API tests by adding to another team's Specflow solution

• Maintained my team's desktop & mobile automation solutions

QA Engineer II, Automation

• Increased UI & API test coverage by 20% for anti-fraud features in the Fetch app

• Added a reporting feature to link test failures to known issues documented in Jira

• Helped 1 manual QA convert to SDET through the SDET Apprenticeship

• Balanced store operations, staff needs, and customer service

• Routinely opened and closed the store without supervision, including cash-counting

• Coordinated the receiving of shipments from third-party vendors and managed inventory from a Zebra smartphone

Shift Lead

• Pitch & lead the project that automated 30% of our 150 manual regression tests in my first 6 months

• Top contributor to our Playwright suite while juggling manual QA, bug triaging, bug fixes, and PR reviews

• Coached our developers on writing better tests and helped our QA write their first tests

QA Automation Engineer III

QA Automation Engineer III @ Immunefi / TypeScript / Playwright / React

projects

adplist

hashnode

github

Know about Steven Boutcher's work experience, education, bootcamps, certifications, and much more. Steven Boutcher