Bachelor of Science

As an Analyst for Google products, I was responsible for identifying and analyzing product-related issues reported by customers. My role involved adding accurate tags to categorize problems, coordinating with the customer care team to ensure proper documentation, and escalating issues to the backend team for resolution. I acted as a bridge between customers and technical teams, ensuring timely communication, efficient problem-solving, and improved product performance through structured issue management.

Analyst

As a Marketing Specialist, I am responsible for driving brand awareness and managing the branding of products and IT services. My role includes conducting market research to analyze demand trends, identifying opportunities for growth, and implementing strategies to strengthen brand positioning. I also manage inbound lead generation initiatives and contribute to ABM marketing activities, ensuring targeted campaigns reached key accounts and support overall business development goals.

Marketing Associate

Marketing Associate focused on ABM, SEO, link building, social media, outreach, and lead generation.

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