IBM Blockchain Essentials V2

IBM Automation Practitioner

Elements of AI

Introduction to Cybersecurity

Microsoft Certified: Azure Fundamentals

Virtual Experience Program Participant

IBM Automation: Compass

The IBM Way

SQL for Data Science

Watson and Cloud Foundations

Bachelor's degree

High School

• Implemented enterprise-grade backup and recovery solutions for Data Protector, delivering new features, defect fixes, and customer-driven improvements in an Agile/Scrum environment.

• Designed and maintained scalable, high-performance, highly available distributed applications across Windows, Linux, Solaris, HP-UX, and AIX using  Boost, POCO, and OpenSSL.

• Built agentless backup and recovery capabilities for Microsoft 365 workloads (SharePoint, Teams, Exchange Online, and OneDrive) as part of the Data Protector for Cloud Workloads platform.

• Integrated and optimized enterprise storage and data protection technologies, including HP StoreOnce, DD Boost, 3PAR, XP Array, EMC, NetApp, and tape library solutions.

• Collaborated with enterprise customers and cross-functional teams to troubleshoot complex issues, perform root cause analysis, deliver production-grade fixes, and drive continuous product improvement.

• Strengthened platform security by upgrading Keycloak and Quarkus auth

Software Engineer 2

• Electronics Maintenance Division, May-June 2018
• Minor Training on Computerised Numerical Control (CNC) Machines and their Applications in Machine Tools

Vacational Trainee-Intern

• Developed and enhanced Inventory Management, Downtime Tracking, and Session Management modules for a .NET-based Manufacturing Execution System (MES), supporting 800+ enterprise users across manufacturing operations.

• Designed, developed, and maintained scalable backend features using C#, .NET Framework, SQL Server, and SSRS, improving system reliability and operational efficiency.

• Led production support and root cause analysis efforts, resolving 50% of critical production incidents and significantly improving application stability and system availability.

• Implemented Active Directory (AD) authentication and role-based access controls, streamlining user provisioning processes and reducing support ticket volume by 20%.

• Resolved over 1,200 high- and medium-priority incidents within SLA targets while maintaining zero production impact and ensuring business continuity.

• Served as the primary technical point of contact for Logistics and Manufacturing Executive Services (LESMES

Associate System Engineer

Contributed to the development and maintenance of the Data Protector Installation module, delivering feature enhancements, integration improvements, defect resolutions, and customer-driven fixes while collaborating within a cross-functional Agile/Scrum team to ensure high-quality, on-time software releases.

Software Engineer

Hybrid Data Management, Data & AI , India Software Labs

• Contributed to the design, development, and implementation of Native Cloud Object Storage support in IBM Netezza, enabling user tables to be stored directly on S3-compatible object storage and enhancing platform scalability, flexibility, and cost efficiency.

• Drove engineering productivity initiatives for IBM Netezza Performance Server by building automation and diagnostic solutions for build failures, core dump analysis, dependency management, log investigation, and stack trace analysis, enabling faster root cause identification, reduced MTTR, improved software quality, and more efficient maintenance of large-scale distributed systems.

Software Developer

• Information and Communication Technology Division , June-July 2019
• Major Training on Telecommunications and Billing Processes in a Private Branch Exchange (PBX)

Vacational Trainee

Software Developer @ IBM

Know about Sushmita Shiramdas's work experience, education, bootcamps, certifications, and much more. Sushmita Shiramdas