◆ Resolved over five hundred customer support tickets, maintaining a 95% customer satisfaction rating, and earning recognition for outstanding service.
◆ Developed and implemented a website maintenance schedule, reducing downtime by 25% and improving website reliability.
◆ Identified and rectified performance bottlenecks, resulting in a 30% increase in website loading speed and enhanced user experience.
◆ Actively participated in team training sessions and knowledge sharing activities, contributing to a 20% improvement in team efficiency.

Support Engineer

◆ Developing and Managing WordPress Websites: Building dynamic and user-friendly WordPress websites tailored to client specifications while ensuring seamless functionality and responsive design.
◆ Implementing Advanced SEO Strategies: Employing cutting-edge SEO techniques to enhance website visibility, improve organic traffic, and achieve higher search engine rankings for increased online presence and brand recognition.
◆ Strategizing and Executing Google AdWords Campaigns: Crafting strategic Google AdWords campaigns to target specific audiences, drive quality traffic, and maximize conversions through compelling ad copy, precise keyword targeting, and meticulous campaign management.
◆ Orchestrating Seamless Website Migrations: Planning and executing seamless website migrations, encompassing meticulous content transfer, database management, and domain mapping to ensure minimal downtime and uninterrupted user experience throughout the transition process.

Senior Executive - Digital Marketing

◆ Spearheaded a website migration project, successfully transferring 50+ websites to new hosting environments with zero data loss and minimal downtime.
◆ Implemented a responsive design framework, improving mobile user experience and reducing bounce rates by 15%.
◆ Developed and deployed custom WordPress themes, resulting in a 40% increase in website load speed and improved SEO rankings.
◆ Conducted regular performance audits, identifying and fixing website vulnerabilities, resulting in a 20% decrease in security incidents.

Wordpress Developer

◆ Led the development of a custom WordPress plugin that improved website load times by 30%, resulting in increased user engagement and higher conversion rates.
◆ Implemented a new theme customization process, reducing project delivery time by 20% and increasing client satisfaction.
◆ Collaborated with the marketing team to integrate a REST API for dynamic content generation, leading to a 25% increase in website traffic.
◆ Resolved critical website issues, reducing downtime by 15% and enhancing overall website performance.

Sr. Web Developer

◆ Analyzed and optimized workflow processes to improve efficiency and reduce errors.
◆ Developed HTML, CSS, and JavaScript templates for book conversion. It increased the work efficiency by 30%.
◆ Collaborated with cross-functional teams to implement process improvements, resulting in a 20% increase in productivity.
◆ Facilitated training sessions to educate team members on new processes and tools.

Executive - Conversion Services

<p>◆ Successfully developed and launched 40+ WordPress websites, focusing on performance, responsive design, and SEO best practices.
◆ Built two custom WordPress plugins from scratch:
◆ Custom Contact Form – tailored for complex lead capture and CRM integration.
◆ Menu Import &amp; Export Tool – streamlined site migrations and bulk content updates.
◆ Contributed to seamless website migration processes, reducing downtime and preserving SEO.
◆ Collaborated with cross-functional teams to deliver scalable, high-quality digital solutions.</p>

Sr. Software Developer

Full Stack Developer

Web Developer with 14+ years of experience in WordPress, PHP, JavaScript, and React, focused on building fast, user-frie

github

Know about Swapnil Raja's work experience, education, and much more. Swapnil Raja