CNSS 4011 Information Systems Security (INFOSEC) Professional

Cisco Certified Network Associate Routing and Switching (CCNA)

ITIL Foundation

Cisco Certified Network Professional Routing and Switching (CCNP-RS)

Lean Six Sigma - Yellow Belt

Venafi Security Administrator

Cisco Certified Specialist - Enterprise Core

Cisco Certified Network Associate Security (CCNA)

Cisco Meraki Network Associate (CMNA)

Cisco Certified Entry Networking Technician (CCENT)

Postgraduate Diploma 

MBA Masters Degree (Master of Business Administration MBA)

MSc Masters Degree (Master of Science MSc)

• Supporting and maintaining Networks across EMEA (WAN, LAN, WLAN), Firewalls, Proxies, IDS/IPS, VoIP, and related infrastructure
• Ensuring network and electronic security availability across the region
• Managing project management and leadership of approved IT related projects
• Maintaining security and assuring compliance with SOX and corporate internal controls
• Evaluating, recommending and implementing new technologies and solutions
• Working with Global IT teams to maintain and ensure environment integrity
• Managing and performance analysis of various IT environments
• Implementing backup and disaster recovery solutions
• Providing mentorship, advice, technical direction and training to network staff
• Creating documentation to ensure change control including IT procedures and network diagrams
• Prioritizing between project work and support tasks effectively
• Building and maintaining relationships with peers, users and other technical experts

Lead IT Analyst - Data and Security (EMEA)

Logistics Specialist

• Maintain Routers/Switches (Cisco/HP/3Com)
• Update configurations for Routers/Switches (Cisco/HP/3Com)
• Maintain Virtual environments (vSphere/ESX/Hypervisor)
• Support Cloud infrastructure
• Track, monitor and report on all incidents within defined customer service level agreements
• Troubleshoot network and cloud problems
• Troubleshoot server/VMware environments
• Troubleshoot Linux servers/environments
• Maintain, troubleshoot and implement WAN and LAN
• Manage HP Data Protector

Network Engineer

• Configuring and trouble shooting on IPVPN, MEVPN, EVPN, MIA, Ethernet Extension, Ethernet Extension +, National Ethernet, VOIP, SIP, IP CCTV, ADSL, FTTC, ISDN and HCS
• Performing trouble shooting checks on Cisco, Motorola and Arris Cable modem termination systems
• Access evolution 2 subject matter expert
• Working with different network technologies and systems on a daily basis
• Working with other areas of the business such as BSOC and INMC when troubleshooting more complex faults
• Communicating complex, technical instruction to people at every level in a way that is understandable
• Adhering to overall department objectives and ensuring SLA's are met
• Performing checks on Transmode equipment and systems to identify faults. Identify trends in data to allow quick resolution or prevention of faults. Monitor the status of escalated faults and updating as appropriate
• Providing support, training and coaching on technical issues for internal network engineers

• Manage Change Management processes
• Work on various Cisco technologies
• Maintain Statistics relating to Network Performance
• Dispatch and receipt of goods for repair and supply
• Conduct occasional Customer site visits
• Support, liaise and mentor the support teams and provide advice and feedback where required
• Manage the take on of new service/customer

Network and Security Engineer

• Manage network operations across EMEA region, overseeing senior engineers who support enterprise data, voice, video, and security services across multiple countries
• Coordinate with regional peers in APAC and Americas to ensure global consistency in network architecture, configuration, monitoring, and operational processes
• Oversee infrastructure projects that align network capabilities with business objectives, including modernisation programmes, automation integration, and security enhancements
• Provide technical direction and operational management to ensure complex initiatives are delivered to specification, on time, and within budget
• Collaborate across global teams to maintain service excellence in regulated, mission-critical environments
• Proactively identify and resolve operational risks while fostering team culture built on accountability, performance, and continuous improvement

EMEA Region Network Ops Manager

• Lead project management of approved IT initiatives, delivering network architecture and infrastructure solutions
• Design and implement advanced engineering solutions for WAN, LAN, voice, video networks and electronic security
• Support and maintain global network infrastructure including Firewalls, IDS/IPS, VoIP, and routing protocols
• Create comprehensive documentation for change control: IT procedures, network diagrams, escalation processes
• Apply ITIL principles and IT competency model practices at manager level for operational excellence
• Collaborate with global IT teams to maintain and ensure security and compliance of enterprise environments
• Enforce worldwide and local cybersecurity policies to protect critical IT information assets
• Provide technical leadership, mentorship, and troubleshooting guidance to network engineering staff
• Conduct performance analysis and management of various cloud and on-premises environments

Network Architect

Network strategist (CCNP) building Trace Warrior — free network tools + monitoring for IT pros.

Know about Luke Thomas's work experience, education, bootcamps, certifications, and much more. Luke Thomas