DHIS2 Fundamentals

Design Accessibility

Fundamentals of Digital Marketing

Digital Media Training of Trainers

User Experience Nanodegree

UX Foundations: Interaction Design

Foundations of Project Management

Membership Certificate

Google UX Design Certificate

SEO for Social Media

Monitoring and Evaluation Fundamentals

3000 Mentorship Minutes

Interaction Design: Interface 

Responsive Web Design

Project Management Simplified

Product Analytics Micro-Certification (PAC)™️

- Grew the community from 250 to 400+ active members.
- Organized 14 events, including hands-on workshops, design critiques, and guest speaker sessions.
- Served as a liaison between the local design community and Figma, providing feedback on product features and community needs.
- Mentored new community members, helping them navigate Figma and advance their design skills.

Figma Community Advocate

Creative Designer

• Delivered end-to-end product design solutions across fintech, edtech, and insurance sectors. 

• NUMI '22 (Design Agency for Y Combinator startups, USA): Designed an MVP for an Indian-based crypto startup, enabling their business partners to efficiently manage finances via API integrations. 

• Insurerity '20 - 21 (Insurance Aggregator, Ghana): Led UX design for a B2B insurance marketplace dashboard, optimizing data flows between insurers and regulators, reducing reporting time by 60% and improving compliance visibility across partners. 

• Uxcel '21 (EdTech, Europe): Increased feature activation by 25% by designing a skill graph feature, providing users with improved skill assessment and personalized learning paths within the Uxcel app.

Freelance Product Designer

Startup Empowering Women in Tech

- Developed and delivered a comprehensive curriculum spanning Design Thinking, UX/UI Design, and Digital Marketing, achieving a 95% program completion rate.

- Provided hands-on instruction in industry tools, including Figma and Adobe Suite, earning a 4.8/5 average satisfaction score.

- Mentored participants in portfolio development, with the majority securing roles in digital media.

Digital Media Trainer

Independent Design Agency

- Spearheaded the development of comprehensive design solutions (logos, style guides, and marketing materials) for diverse clients across 50+ industries, including fintech, e-commerce, and education sectors

Design Lead

E-commerce and Payment Platform

• Increased user adoption by 35% and transaction volume by 50% within 9 months through a mobile-first redesign of the Request Money, Invoice, and SMS & Money features, aligning with the company's goal of encouraging cashless payments and improving access to financial tools. 

• Streamlined the Major Accounts Portal for B2B customers, simplifying two-sided workflows between vendors and their clients for efficient invoice management, improving autonomy and support responsiveness. This led to a 40% decrease (from 50 to 30 tickets/week) in workload for the support team. 

• Revitalized Hubtel's design system with clear, documented guidelines and a component library, resulting in a 20% reduction in project lead times and a reported 15% improvement in designer-developer collaboration efficiency (measured via post-project surveys), fostering transparent communication and collaboration. 

• Led a user-centric redesign of the ECG Power App for both iOS and Andro

UX Designer

• Grew the community membership by 60% (from 250 to 400+ active members) by leading 14 workshops and design critiques over 18 months, fostering a collaborative learning environment and promoting transparent communication within the design community. 

• Contributed to Figma product development as a 2-year liaison, providing valuable feedback on new features and community needs, directly influencing feature updates and demonstrating a commitment to the design ecosystem.

Figma Community Leader

I help other designers as a volunteer mentor on Adplist.org. My main jobs are:

- Looking at designers' portfolios and giving them tips to make them better
- Advising about careers in design
- Helping designers get ready for job interviews, I've helped many designers:
- Get better at what they do
- Find new jobs
- Reach their work goals. 

My work as a mentor has made a real difference for designers who want to grow in their careers or start working in tech companies.

Design Mentor

Health-tech Startup focused on optimizing workflows for pharmacists 

• Delivered end-to-end product design solutions for the platform, effectively addressing complex healthcare-specific challenges and enhancing user experience, leading to improved user retention and engagement. 

• Designed with regulatory and healthcare policy considerations in mind, including data privacy and controlled access based on professional roles, improving trust and compliance with local health regulations. 

• Conducted extensive user research and usability testing with over 100 pharmacists, achieving a 95% user satisfaction rate with the initial prototype by optimizing workflow needs, thereby improving efficiency for healthcare providers.

Founding Designer

• Passport Delivery System: Designed a national digital passport delivery workflow from user application to last-mile courier delivery, optimizing supply chain coordination across government services, postal offices, and logistics partners. Improved traceability, reduced delivery delays, and enhanced real-time collaboration and inter-agency communication. 

• SIM Registration Platform: Designed a secure, mobile-first system for user SIM registration and identity verification, reducing fraud and duplicate registrations. The system aligned with telecom and government regulatory requirements and improved accessibility for low-digital-literacy users.

• National Service Scheme (NSS) Platform: Led the design of an end-to-end digital experience for Ghana's NSS, including a mobile app, web platform, and admin dashboard. Streamlined the full NSS lifecycle; from user registration and institution placement to stipend management and certificate issuance, enhancing efficiency, transparency, and us

Product Design Consultant

<p>Web3 Fintech serving 2M+ users

• Led the redesign of the main Admin Dashboard, addressing low task completion rates through user research, iterative prototyping, and usability testing, resulting in a 20% increase in task completion rate (from 55% to 72%).

• Designed and launched an integrated widget experience, alongside its supporting design system, working closely with the engineering team and leveraging agile methodologies, that resulted in a 40% increase in monthly active users within 6 months across partner websites.

• Orchestrated the design for a Western Union integration in cash-heavy markets, addressing the need for a localized user experience, resulting in a targeted 25% increase in crypto transactions.

• Designed an AI-powered support chatbot, automating common customer inquiries based on user needs and key business goals, which reduced customer support workload by 50% and improved response time by 70% (from 8 hours to under a minute).

• Strategically designed around co</p>

Product Designer

Designing {and building} products users fall in love with.

productHunt

dribbble

medium

github

Know about Derrick Tsorme's work experience, education, and much more. Derrick Tsorme