Volunteer

Co-Author: Port Huron Statement

Master of Fine Arts (MFA)

• Curated the experience vision, articulating ideas embodied within the vision narratives, distilling complex multi-dimensional problems into succinct OKRs.

• Owned the design of distinctive and cohesive products and user experiences for our consumers. Implemented designs across applicable brand experiences.

• Hired, mentored, and guided cross-functional teams whilst building a strong team culture focused on consumer-centric design across the organization.

• Managed highly-scalable product lines focused on building next-generation brand-centric, behaviorally evidenced outcomes.

UX | Group Director: Design + Research 

• Elevated the value of design to stakeholders, executives, clients, and consumers.
• Advocated balance of business, technical, and user needs as per design process.
• Expert in distributed & stand-alone software design for B2B, B2C, P2P, SNS, mApps.
• Deeply and professionally embedded in global cultures: 11 countries across 4 continents. 
• Aligned stakeholders, prioritized workflows, built enthusiasm and buy-in for all key initiatives.
• Created customer journey maps, wireframes, prototypes, personas, and user-stories, etc. etc.

UX | Product Design

• Defined and measured Mixed-Methods UX goals/ metrics in collaboration with teams.
• Examined data and product designs to generate hypotheses, plans, and research.
• Created statistical models to understand and communicate user experience.
• Drove change by communicating findings (tasks+goals vs purpose) to stakeholders.
• Formulated, conducted, recorded, synthesized, prioritized, disseminated UXR methods/ results.
• Primary/ Secondary, Quant/ Qual, Behavioral/ Attitudinal, Field/ Remote, Direct/ Indirect.

UX | Product Research

• Defined, coordinated, communicated, executed research objectives, risks, and results.
• Balanced business strategy with research insights of consumer needs.
• Recommended research protocols and developed Mixed-Methods best practices.
• Established UX standards with focus on ROI and alignment with strategic imperatives.
• Directed the reporting/ analytics measuring outcomes against business goals and metrics. 
• Facilitated quarterly project and ops budgets tracking expense/ budget projections.
• Clients included Sony, Nomura IR, Panasonic, and Toshiba, amongst others.

UX | Product Strategy

• Assembled teams of highly-disciplined, x-cultural, x-functional professionals.
• Curated a culture of psychological safety, emotional well-being, and self-improvement.
• Promoted product: balancing business, innovation, and crucially, consumer experience.
• Developed, maintained, and enforced UX Design System + content style guidelines.
• Trained and empowered localization teams to adjust for cultural considerations.
• Established a workflow for requesting, creating, editing, publishing, and retiring UX content. 
• Trench-Working Design Lead: Whiteboard, Post-Its, Figma, Maze, Miro, WebFlow, etc., etc.
• Ally and champion of accessibility, culture, ethics, inclusion, innovation, and sustainability.


As a strategic partner and advisor, I formulate and oversee the execution of multi-dimensional value strategies for multiple digital products and services. Together with my team, I add value, clarity, and depth to our clients' ventures and brands.
 
My expertise in value creation gives m

JD Davis

UX Director | Product Design