Certified Senior Agile Project Manager

Investment Foundations Certificate

Certified SAFe 5 Agilist

PMI Agile Certified Practitioner (PMI-ACP)®

Radio signalman-operator

I was a contractor for largest private ICT school in Estonia.

My assignment included reading regular theoretical courses and practical workshops on various ICT disciplines for Bachelor and Master students in English, Estonian and Russian languages. Under my supervision 12 students successfully defended their Bachelor diplomas in Information technology.

Lecturer

After graduating from Tallinn University I was offered a contract to read a course on Interaction Design in English for Master-level students. Also for several years I conducted 10-days "Experimental Interaction Design" workshop, offered twice a year during Winter- and Summer Schools for international students.

Visiting Lecturer

Architecture, design, full-stack development and operational support of international B2B portal for construction market watchdog and tenders. Managing the team of 3 FTEs. 

Tech. stack: PHP, mySQL, HTML, CSS, Javascript/jQuery, SVN. 

Methodology: chaotic :)

Chief Technology Officer

I joined Russian-leading UX consultancy to work on assignments from large banks, insurance companies and telecom companies.

Goal those projects were to improve digital customer experience and make end-users happy while they are interacting with websites, mobile applications, online services and enterprise information systems. 

Typical project I was managing lasted about 4-6 months, involved team up to 15 FTEs, and was focused on assisting businesses to:
• define and implement a customer centric service strategy. 
• kick-start new digital products and services,
• improve customer loyalty and net promoter score,
• increase conversion rate and other KPIs defined by businesses towards digital products.

My responsibilities included: 
• conduct user research, customer development and business requirements analysis;
• supervise a full cycle of Interaction Design activities;
• create Personas, Scenarios, User journey maps, Service roadmaps and other artefacts;
• assess and choose suitable c

Design Manager

Telco startup aimed to cover Tallinn and suburbs with WiMax wireless internet connection. 

I was responsible for overall IT service management and governance staring from the company foundation date and until liquidation. My responsibilities included definition, integration and automation of business processes, Helpdesk setup, hardware and software procurement, design and development of bespoke CRM system (Ruby on Rails), corporate website and specific tools for business operations.

Chief Information Officer

End-to-end delivery management of complex projects with distributed nearshore teams up to 50 FTEs working in Scaled Agile setup for enterprise customers from banking and insurance domains.

Hands-on with the following technologies: 
• all popular clouds (mostly Azure, but also some experience with AWS, GCP and IBM); 
• programming languages (mostly Javascript, PHP and Ruby, but also Python, .NET Core and Java);
• identity & access management (OKTA, Auth0, Aikon ORE ID, SwissID);
• databases (MS SQL Server, CosmosDB, mySQL, Redis) 
• collaboration platforms (Github, Azure DevOps, Jira, Confluence);
• workflow management (ServiceNow, Camunda);
• blockchains (Etherium, Bitcoin, NEAR Protocol, WAX, Solana, NFT);  

Responsibilities include, but not limited, to:
• project management (scheduling, budgeting, estimations, resource and capacity planning, risk identification, reporting) — according to PMBoK principles;
• requirements engineering (acting as a product owner on priorities; backlog 

Senior IT Project Manager (Delivery Manager)

• From 2016 until now: ad-hoc IT consultancy and technology brokerage for small businesses in my home country Estonia. No employees. 
• 2012—2015: full cycle digital agency (team of 10 FTEs) focused on design and development of online shops, mobile apps and websites.
• Before 2011: verification of various startup ideas in e-commerce and service economy (team of 5 FTEs).

Managing Partner

Agile Delivery Manager

github

Know about Zahhar Kirillov's work experience, education, and much more. Zahhar Kirillov