I am Founder of Sentrup - AI Customer Support Platform

Harshwardhan patil  • Peerlist

<h3>Sentrup is an AI-powered customer support platform designed to automate and enhance business interactions. It offers a comprehensive suite of tools including AI-driven chat automation, intelligent knowledge base retrieval, and seamless appointment scheduling. The platform leverages vector search to provide accurate, document-backed answers, ensuring that AI responses are grounded in your business's specific information and preventing hallucinations.</h3><ul><li>24/7 Always-on Support: Provides continuous customer assistance without human intervention.</li><li>Instant Replies: Achieves typical first reply times of under 2 seconds.</li><li>Knowledge Base Integration: Upload custom documents, FAQs, and policies to train the AI for accurate, context-aware responses.</li><li>Appointment Scheduling: Automates booking flows, calendar sync, and email confirmations to streamline the appointment process.</li><li>Seamless Human Handoff: Intelligently routes complex or urgent queries to human agents with full conversation context preserved.</li><li>Analytics &amp; Cost Tracking: Offers insights into resolution metrics, conversation trends, and operational costs.</li><li>Multi-Tenant Control: Enables management of separate support setups for multiple businesses or clients with distinct branding and workflows.</li></ul>Sentrup is built for teams seeking to reduce repetitive tickets, improve customer engagement, and turn their support function into a growth engine. It offers flexible pricing plans, including a free tier, to accommodate businesses of all sizes.

Sentrup — AI Customer Support Platform

DeltaCollab : Marketplace for open-science project creators and contributors. Problem Statement : Create a Marketplace for Open-Science Project Creators and Contributors. The 'Delta Devs' team successfully built a website catering to Open Science Project creators and contributors during the intense 48-hour NASA Space Apps Challenge in 2023. Here are some key insights: 🚀 The challenge involved creating a marketplace (website) for Open-Science Project Creators and Contributors. The objective was to provide creators with a portal where contributors could actively participate in their projects. 🚀 Our achievement includes the development of a homepage and the integration of a Django administrator tool to manage registrations efficiently. 🚀 My specific contributions revolved around design work, including the creation of a distinctive logo and trademark for our website. Additionally, I played a crucial role in deploying the website. https://github.com/Heramb0x1/DeltaCollab.github.io