Serve on the Islanders Committee, LKT Committee and technology sponsor of the 45th Annual Ladies Kingfish Tournament.

Volunteer

Professional Advisor

Student Leadership Advisor

Leadership Advisor

Board Of Directors

Certificate

Served as the senior HR executive for a nonprofit behavioral health organization supporting approximately 300 employees across Florida and Texas. Reported directly to the COO and advised the CEO and Board of Directors on workforce strategy, compliance risk, and high-stakes personnel decisions.

Directed the full people function including talent acquisition, total rewards design, benefits administration, 401(k) plan management, payroll oversight, FMLA and ADA administration, employee relations, workplace investigations, and HRIS management. Negotiated employer-sponsored benefits programs and managed annual renewal cycles and carrier relationships in partnership with brokers. Administered open enrollment, qualifying life events, and COBRA. Oversaw payroll operations across multiple states ensuring compliance with federal and state wage and hour requirements.

Served as primary escalation point for complex employee relations matters including harassment allegations, misconduct investigati

Vice President, Human Resources

Directed the human resources function for a multi-site behavioral healthcare organization supporting approximately 350 employees across multiple in Florida and Texas, following a corporate acquisition that required integrating two separate HR functions into a unified people operations structure.

Led HR integration post-acquisition, consolidating policies, compensation structures, benefits programs, and HRIS platforms across the combined organization while maintaining workforce stability during a significant organizational transition. Built job architecture, classification frameworks, and compensation bands to support internal equity and organizational growth.

Administered comprehensive benefits programs including health, dental, vision, life, and disability insurance. Negotiated annual plan renewals with carriers and brokers. Administered 401(k) including employer contributions, compliance reporting, and employee education. Directed payroll administration across Florida and Texas in 

Corporate Director, Human Resources

Managed a high-performing retail sales team inside one of the most culture-driven organizations in the country, directly shaping hiring and team development practices.

Applied the Container Store's systems-based approach to people and culture — an early foundation for a career built on building organizations that run on design, not luck.

Sales Manager

Led the human resources function for a large seasonal multi-site hospitality organization supporting more than 1,000 employees across five locations over an eleven-year tenure. Directed HR teams through high-volume seasonal operations, year-round resort management, and significant organizational transitions including ownership changes and operational expansion.

Designed and executed high-volume seasonal recruiting programs capable of scaling to full operational staffing within compressed timelines. Administered international staffing programs including J-1 and H-2B visa programs, managing compliance, logistics, and cultural integration for international seasonal workers.

Managed local payroll operations across multiple locations and employment classifications including full-time, part-time, seasonal, and international workers.

Oversaw employee relations, OSHA compliance, workers compensation, workplace investigations, and policy governance across a complex multi-site hospitality env

Senior Director, Human Resources

<p>Led cabin crew operations and service delivery on international routes, managing team performance and passenger experience in a high-stakes, compliance-driven environment.

Developed team leadership and conflict resolution skills managing diverse crews across complex, time-sensitive operations.</p>

Chief Purser

Founded Brad in HR to deliver senior-level fractional HR consulting and HR technology solutions to small and mid-sized organizations across healthcare, behavioral health, hospitality, and professional services.

The consulting practice, Brad in HR, provides VP-level HR advisory services on a fractional and interim basis. Engagements cover employee relations, workplace investigations, compliance strategy, policy and handbook development, benefits administration support, performance management, talent acquisition design, and HR infrastructure builds. Clients receive senior HR expertise without the cost of a full-time executive hire.

On the technology side, designed and deployed OTIS HR, a Firebase-based HR management platform built specifically for behavioral health, hospitality, and food service organizations. OTIS HR provides modules for employee relations management, compliance tracking, performance management, and HR reporting. Also developed mycoachr, an AI-native manager guidance 

Founder & Principal Consultant

Former VP of People. Building custom HR software, AI coaching tools, and scaling people ops. hrnomad.co

Know about Brad Fitch's work experience, education, and much more. Brad Fitch