Director IT | Lead Software Engineering Teams for SMP & Dynamics 365

Nicholas Chadwick • Peerlist

<p>NextUp Walk-in is a walk-in queue and virtual waitlist for barbershops, hair and nail salons, tattoo studios, pet groomers and other walk-in service shops. Customers scan a QR code and hold their place in line from their own phone, with a live wait time and no app to install.</p><p>Staff call people from one screen, a waiting-room TV shows who is next, and a door tablet lets walk-ins check themselves in. There is a free plan (one location, 50 check-ins a month); paid plans start at $29 a month per location, with a 14-day free trial. Built with .NET 10, Angular and PostgreSQL, with native Apple TV, Roku and Fire TV apps. Try the live demo: nextupwalkin.com/demo</p>

NextUp Walk-in

Created a Universal Agency Database combining production from multiple production systems across various business units within Markel. This dashboard provides detailed agency production, metrics, charts, gauges, year over year growth, maps, sales notes, and supplemental reports. 

This dashboard is used by our national sales team, underwriting, agency services, sales administration, marketing, and customer service departments. The dashboards can be generated to display a single agency, multiple agencies, state, territory, and many other aggregate views. It also generates detailed rolling 12 month policy and submission reports.

Agency Dashboard

We are developing the next generation of our calendar and event system to empower Markel associates by seamlessly integrating trading partners, contacts, reports, action items, and more. By leveraging Outlook through Azure and our SMP platform, this new system will enable seamless two-way editing with associates' Outlook calendars, ensuring ease of use and enhanced productivity.